1. Introduction and Scope

TurboFlash ("we," "us," or "our") operates turboflash.life and provides database administration education services. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our educational platform.

This policy applies to all users of our website, educational programs, and related services. We are committed to transparency about our data practices and your rights regarding personal information we process.

Our business operates in Taiwan and follows applicable local privacy regulations while maintaining international standards for data protection. We believe in clear communication about data handling practices.

2. Information We Collect

We collect different types of information depending on how you interact with our educational services:

3. How We Use Your Information

We use collected information for specific educational and business purposes:

We do not sell personal information to third parties or use it for purposes unrelated to our educational mission. Marketing communications are always optional and you can unsubscribe at any time.

4. Data Sharing and Third Parties

We maintain strict control over personal information and only share data in specific circumstances:

• Payment processors for handling course fees securely
• Email platforms for delivering educational content and updates
• Cloud hosting services for website and data storage
• Analytics providers to understand website usage patterns

We may disclose information if required by law, to protect our rights, or in connection with business transfers. You will be notified of any such disclosures where legally possible.

5. Your Privacy Rights

You have important rights regarding your personal information. We respect these rights and provide clear processes for exercising them:

To exercise these rights, contact us using the information provided at the end of this policy. We respond to requests within 30 days and provide updates if additional time is needed.

6. Data Security Measures

Protecting your information is a core responsibility. We implement multiple layers of security to safeguard personal data:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing of our systems
• Access controls ensuring only authorized staff can view personal information
• Secure backup procedures with encrypted storage locations
• Staff training on data protection best practices and incident response

7. Data Retention and Deletion

We keep personal information only as long as necessary for educational purposes and legal requirements:

After retention periods expire, we securely delete personal information using industry-standard data destruction methods. Some information may be anonymized for statistical purposes.

8. International Data Transfers

Our primary operations are based in Taiwan, but we may transfer data internationally for specific business purposes. When we do, we ensure appropriate safeguards protect your information:

• We use cloud services with data centers in multiple regions for reliability
• All international transfers comply with applicable data protection laws
• We work with service providers that maintain adequate data protection standards
• Cross-border data sharing requires appropriate legal mechanisms

9. Cookies and Website Technologies

Our website uses cookies and similar technologies to improve functionality and user experience:

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality and your ability to access some features.

10. Children's Privacy

Our database administration education programs are designed for adults and working professionals. We do not knowingly collect personal information from individuals under 16 years of age.

If we become aware that we have inadvertently collected information from someone under 16, we will take immediate steps to delete that information. Parents or guardians who believe we may have collected information from a minor should contact us immediately.

11. Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we will:

• Update the "Last Modified" date at the top of this policy
• Notify current students and subscribers via email about important changes
• Provide clear explanations of what has changed and why
• Give you time to review changes before they take effect

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.